ASDP boat ticket purchase application
A ticket booking application managed directly by ASDP. ASDP wants to provide services for users of boat travel services.
90
Increase acceptance of complaints to the Service Team
30
Prevents of triggering occurrences
ASDP Indonesia Ferry
Masalah
Without a loyalty & complain handling system
Solusi Kami
Automatic Reporting System
The complaint handling system with the mobile app makes it easy for the ASDP service team to get these reports quickly.
Structured Report Collection
A system that displays very neat data so that it helps the ASDP service team evaluate the settlement of complaints.
Monitoring Complaint Handling
Complaint handling system dashboard that allows the ASDP service team to prevent and minimize problems.